Terms and Conditions
These terms and conditions (which may be modified from time to time) apply to all direct or indirect services (provided through distributors), available online, through any mobile device, email or phone. They govern the access and use of the URL www.barcelonacatedral.com (hereinafter the website) belonging to Garaje Catedral S.L.
By accessing, browsing and using our website or any of our multi-platform applications ("website") or by making a booking, you agree to have read, understood and agreed to the terms and conditions shown below (including the section related to privacy).
These pages, the content, structure and infrastructure thereof, and the online accommodation booking service provided through this website (the "service") are owned, managed and delivered by www.barcelonacatedral.com (Garaje Catedral S.L., hereinafter "we", "us" or "our").
The user declares to be of legal of age and have legal capacity to acquire the services offered through our website.
1. Scope of our service
Through this website, we (Garaje Catedral S.L. / www.barcelonacatedral.com) provide an online platform through which we offer temporary accommodation. We offer our rooms and website users can book them. When booking through www.barcelonacatedral.com, a direct and legally-binding contractual relationship is formed with the establishment at which the booking has been made.
Even though we strive for our service to be as accurate as possible, we cannot verify or guarantee that all information is accurate, complete or correct.
We are not responsible for errors (for example, manifest and typographical), interruptions (due to temporary and/or partial server outages or repairs, updates and maintenance of our website or otherwise), inaccurate, misleading or false information, or lack of information.
Our services are geared towards personal use, not to commercial use. Therefore, you are not allowed not re-sell, deep-link, use, copy, monitor (e.g. spider, scraper), display, download or reproduce the content, information, software, products or services available on our website for any commercial or competitive activity.
Rates listed on our website are very competitive. All rates on the website www.barcelonacatedral.com are indicated per room and full stay, VAT included.
Tourist tax applied in the city of Barcelona is not included.
Should VAT modifications be made, these changes shall apply to the previously made booking.
Sometimes, our website indicates different rates for a specific stay at a hotel. These rates - created by the hotels - may include special restrictions and conditions such as those concerning cancellations and refund. The guest must carefully check the room details and the rate to be aware of the conditions before booking.
The currency exchange rate has informative value only. It does not show an accurate or updated amount, since exchange rates may vary.
Obvious mistakes (typos included) are not binding.
All special deals and promotions are marked as such.
Some rates may include breakfast.
3. Privacy and cookies
By registering on www.barcelonacatedral.com, the user accepts that the personal details provided will be subject to an electronic processing system owned by www.barcelonacatedral.com. Garaje Catedral, S.L. and the user undertake to operate in full compliance with the Unconsented Advertising Policy regulated by the Law on Information Society Services and Electronic Commerce.
They particularly undertake to:
a) Garaje Catedral S.L. wishes to inform the user that their data will be confidentially processed and hosted on servers that meet the requirements established by the Spanish legislation on data protection.
b) We shall not disclose such data to any company outside Garaje Catedral, S.L.
c) We shall not send chains of unsolicited electronic messages.
d) We shall include the word www.barcelonacatedral.com in emails sent to the user.
e) In such messages we shall allow the user to unsubscribe or change their details.
f) The user allows www.barcelonacatedral.com to use such details for the delivery and management of services and communications in different ways: e-mail, telephone or mobile systems in their different options.
4. Credit card or bank transfer
In some cases, we offer the possibility of paying for your bookings (in whole or in part, under the hotel terms of payment) during the booking process itself through an online secure payment system (provided that the bank offers and supports it). The payment is securely processed directly from the guest’s credit/debit card or bank account to the hotel’s bank account using an external payment processor.
In the case of some non-refundable rates or special deals, the hotel may require payment to be made in advance by bank transfer (if available) or by credit card. In this case, the guest’s credit card may be pre-authorised or a charge may be made (sometimes without a refund option) after making the booking. The guest must carefully check the room information to be aware of the conditions before booking.
In the event of fraud or unauthorised use of a credit card by third parties, most banks and companies issuing credit cards will cover all expenses resulting from such fraud or misuse, which may sometimes be subject to a deductible amount (usually EUR 50 or the equivalent in local currency).
If the credit card company or the bank charges said deductible amount to the guest as a result of unauthorised transactions resulting from a booking made on our website, we shall refund that amount (up to EUR 50 or the equivalent in local currency).
When making a booking at the hotel, the guest accepts its cancellation and no-show terms, as well as other additional terms and conditions of the hotel which may affect the booking or stay. This includes services and/or products offered by the hotel. The general cancellation and no-show policies of each hotel are shown in the booking process and on the booking confirmation email.
It should be noted that some rates and special deals do not allow for changes or cancellations.
A booking which requires payment of a deposit or payment in advance (total or partial) may be cancelled (without notice) whenever the outstanding amount may not be fully collected on the relevant date, according to the terms of payment and booking conditions.
Delays in payment, incorrect bank details, invalid credit or debit cards or insufficient balance are the responsibility of the guest, who shall not benefit from the return or refund of prepayments (in non-refundable reservations)
If the guest wishes to review, modify or cancel their reservation, they must refer to the confirmation email and follow the instructions given. Cancellation fees may apply according to the cancellation, payment (in advance) and no-show policies of the hotel, or the guest may not benefit from the refund of the amount paid (in advance).
The guest must carefully read these terms conditions before booking and fulfil subsequent payments on time.
In the event of cancellations or no-shows due to flight delays or cancellations, the same booking cancellation policy shall apply, with no other exception being applied.
In the case of non-refundable rate bookings, 100% of the stay will be charged.
In the event of no-show, 100% of the stay will be charged.
In event of overbooking, the hotel undertakes to reserve apartments with a quality level equal to or higher than that of the booked room.
6. Additional correspondence
When making a booking, the guest agrees to receive an email detailing information on the relevant booking destination, as well as additional offers (e.g. offers from third parties, provided that the guest has agreed to receive this). The guest also agrees to receive an email inviting them to complete a feedback form.
Please refer to our privacy and cookies policy for more information on how we may contact the guest.
Subject to the limitations set out in these terms and conditions, and insofar as permitted by law, we are only liable for direct damages to the guest due to defects attributable to our obligations regarding our services, up to a total amount of the total booking cost.
However, insofar as permitted by law, neither we nor any of our directors, employees, agents, subsidiaries, affiliates, distributors, partners, licensees or others involved in the process of creation, sponsorship and promotion of the website and content thereof shall be responsible for: (i) punitive losses or damage; special, indirect or consequential damages, loss of production, profits, revenue, contracts, as well as loss or damage to goodwill or reputation and claim losing; (ii) errors related to the description of the information (including information on pricing, availability and ratings) about the hotel on our website; (iii) services provided or products offered by the hotel or other business partners; (iv) loss, damage or costs (direct, indirect, consequential or punitive damages) arising from or related to the use, unavailability or delay of our website; or (v) any injury (personal), casualty, damage to property or other damages, losses and expenses (direct or indirect, consequential or punitive damages) suffered or paid due to any (legal) act , error, violation, negligence (obvious), wilful professional misconduct, omission, default, objective extra-contractual liability (full or partial) attributable to the hotel or other business partners (including any of its employees, directors, staff members, agents, representatives or affiliated companies) whose products or services are (directly or indirectly) available, offered or promoted through our website, including any cancellation (partial), overbooking, strike, force majeure or any other act beyond our control.
8. Intellectual Property Rights
Unless otherwise specified, the software required for our services and used on our website, the intellectual property rights of the content and information (including copyright) and the material on our website belong to www.barcelonacatedral.com (Garaje Catedral S.L.), its suppliers or distributors.
www.barcelonacatedral.com (Garaje Catedral S.L.) exclusively reserves the ownership of all rights, titles and interests, including the infrastructure of the website on which the services are available.
Users are not allowed to copy, compile, link, publish, promote, sell, integrate, use or combine the content (including translations and guest feedback) of our brand without our prior written consent.
If a third party wishes to use (fully or partially) our content (translated) (including guest feedback), or is an owner of any intellectual property rights of the website or any content (translated) or feedback, all these intellectual property rights are hereby transferred and assigned to www.barcelonacatedral.com (Garaje Catedral S.L.). Any inappropriate use, without our written consent, as indicated above, constitutes a violation of our intellectual property rights (including copyright and database rights).
Any dispute arising from these terms and conditions and our services shall, at the discretion of the guest, make reference exclusively to (i) the competent courts the consumer's registered office location, or (ii) the competent courts in Barcelona, Spain. For other parties using the website who are not guests, these terms and conditions and our services shall be governed and construed exclusively in accordance with the laws of Spain and any dispute arising from these terms and conditions and our services shall be submitted exclusively to the competent courts in Barcelona, Spain.
The original Spanish version of these terms and conditions has been translated into other languages. The translated version is a courtesy and unofficial translation and therefore no rights may be extracted from the translation. In the event of dispute over the content or interpretation of the terms and conditions and in the event of conflicts, contradictions or discrepancies between the version in Spanish and versions in other languages, the Spanish version of these terms and conditions shall prevail and shall be conclusive insofar as permitted by law. You may see the Spanish version on our website (selecting the language) or ask us to have it sent to you.
If any provision of these terms and conditions is or becomes fully or partially invalid or non-binding, the guest shall remain subject to those not considered invalid or non-binding.
10. About www.barcelonacatedral.com (Garaje Catedral S.L.) and partner companies
www.barcelonacatedral.com (Garaje Catedral S.L.) provides an online accommodation booking service. This is a private limited liability company incorporated under Spanish law and with registered office at Calle Sagristans, 6 08002, Barcelona, Spain. The tax ID of the company is B-58589425.
11. The hotel has complaint forms available to its guests.
12. The registration code number of Hotel Barcelona Catedral is HB-004 271.